While we take utmost care to protect your personal data, please note that the transmission of non-sensitive details, such as your name and email address, and the sensitive data you provide to Cork Counselling Clinic over the Internet is not entirely secure. Therefore, we cannot guarantee the absolute security of any data you transmit to us. However, once we receive your data, we employ the aforementioned security measures to protect it. Your records will be retained for a period of 7 years following your last appointment. If you wish to have your records destroyed, you can make a written request at any time, and we will comply within 21 days or as soon as is practicably possible to that timeframe. As a client, you have certain rights. You have the right to request access to all your client notes, and we will provide them within 21 days or as soon as is practicably possible to that timeframe. If you believe any information is inaccurate or unnecessary for the specified purposes, you can request corrections or removal in writing. However, please note that the requested corrections cannot render the notes untrue. In cases where records are transmitted electronically, we reserve the right to print copies for the purpose of data security rather than storing electronic files. Text messages sent for appointment arrangements will be used solely for that purpose and may be deleted when a therapist upgrades, resets, or changes their phone. It is at the client's discretion to retain copies of such messages on their own device. If a phone or computer requires repair, security may be limited, and the therapist will make every reasonable effort to remain on the premises, or in the presence of the device during the repair process. If you wish to have all your records held by us destroyed, please submit a written and signed request. We will comply within 21 days. Regarding website inquiries, your name, email address, and phone number are exclusively used for direct communication about the psychotherapy or coaching services you have requested. We do not share this information with any third party or use it for any purpose other than communicating with you about Cork Counselling Clinic services. Your email address will not be added to any distribution lists. For any matters concerning your records, please contact our designated Data Controller. The Data Controller can be reached by phone at 089 600 9640 or via email at email@example.com.
The use of this site including any publications is subject to Cork Counselling Clinic terms and conditions. See here and the use of our services and data is covered under our GDPR statement available here